All Systems Operational

Zipline Application Operational
90 days ago
99.97 % uptime
Today
Core Platform Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Publishing Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Files Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Resource Library Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android ? Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
99.24 % uptime
Today
Integrations Operational
90 days ago
98.02 % uptime
Today
Login/SSO Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
3rd Party Applications ? Operational
90 days ago
100.0 % uptime
Today
Zippy Operational
90 days ago
92.11 % uptime
Today
Email Handling Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Customer Support Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance: North America Sep 17, 2025 23:00 - Sep 18, 2025 00:00 PDT

We’re entering the final phase of our regional database upgrades and will be updating the North America-based database shortly. This downtime only impacts organizations with instances hosted on Zipline’s North America-based database.

We’re performing this update during a window when we see the lowest volume of activity in Zipline to minimize impact and interruptions. As such, we have planned downtime on Wednesday, September 17, at 11:00pm PT / Thursday, September 18, at 6:00am UTC. This window may take up to one hour, and Zipline will be unavailable during this time.

During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.

We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, as well as communicating the planned downtime window to users

Please connect with your Account Manager for any questions. Thank you!

Posted on Sep 16, 2025 - 16:28 PDT
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Completed - Maintenance on our Europe-based database was completed successfully. Thank you for your patience!

Please reach out to your organization’s Account Manager for any questions.

Sep 10, 17:37 PDT
Verifying - The Europe-based database upgrade was completed successfully. We are currently monitoring for any issues.
Sep 10, 17:26 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 17:00 PDT
Scheduled - We’re continuing to update our databases by region, and will be updating the Europe-based database shortly. This downtime only impacts organizations with instances hosted on Zipline’s Europe-based database.

The planned maintenance is scheduled for Wednesday, September 10, at 5:00pm PT / Thursday, September 11, at 12:00am UTC, a window when we see a low volume of activity in Zipline to minimize impact and interruptions. This window may take up to one hour, and Zipline will be unavailable during this time.

During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.

We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!

Sep 10, 12:19 PDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.