All Systems Operational

Zipline Application Operational
Core Platform Operational
Search Operational
Publishing Operational
Notifications Operational
Files Operational
Insights Operational
Resource Library Operational
Mobile App - Android Operational
Mobile App - iOS Operational
Integrations Operational
Login/SSO Operational
GraphQL API Operational
3rd Party Applications Operational
Zippy Operational
Email Handling Operational
Customer Support Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance: Europe (EU) Oct 28, 2026 16:00-17:00 PDT

We’re updating our Europe-based database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our Europe-based database.

We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on October 28 at 11:00pm UTC. This window will take one hour, and Zipline will be unavailable during this time.

We recommend forwarding this internally to any business partners who would benefit from this notice. Thank you!

Posted on Oct 28, 2026 - 10:06 PDT

Scheduled Database Maintenance: North America Oct 28, 2026 23:00 - Oct 29, 2026 00:00 PDT

We’re updating our North America-based database and third-party integrations connector so Zipline can continue to scale and seamlessly power retail’s toughest work.

This downtime impacts organizations hosted on the North America-based database as well as organizations hosted outside of the North America-based database that have at least one of the following integrations:

Customer experience
Facilities management
Learning management
Workforce management

The planned downtime will occur on October 28 at 11:00pm PT / October 29 at 2:00am ET. This window will take one hour, and Zipline will be unavailable during this time.

We recommend forwarding this internally to any business partners who would benefit from this notice. Thank you!

Posted on Oct 28, 2026 - 10:17 PDT

Oct 28, 2026

Completed - Maintenance on Zipline’s Asia Pacific-based database was completed successfully. Thank you for your patience!

For any questions, please reach out to your organization’s Account Manager.

Oct 28, 09:53 PDT
Verifying - The Asia-Pacific-based database upgrade was completed successfully. We are currently monitoring for any issues.
Oct 28, 09:46 PDT
Update - Planned maintenance on Zipline’s Asia-Pacific-based database is in progress. This downtime only impacts organizations with instances hosted on the Asia-Pacific-based database.

We’re performing this upgrade during a low-activity window in Zipline to minimize impact and interruptions. We will provide updates as needed, and please connect with your Account Manager for any questions. Thank you!

Oct 28, 09:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:00 PDT
Scheduled - Planned maintenance on Zipline’s Asia-Pacific-based database is in progress. This downtime only impacts organizations with instances hosted on the Asia-Pacific-based database.

We’re performing this upgrade during a low-activity window in Zipline to minimize impact and interruptions. We will provide updates as needed, and please connect with your Account Manager for any questions. Thank you!

Oct 28, 08:50 PDT

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.