All Systems Operational

Uptime over the past 90 days. View historical uptime.
Zipline Application Operational
90 days ago
100.0 % uptime
Today
Core Platform Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Publishing Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Files Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Resource Library Operational
90 days ago
100.0 % uptime
Today
Mobile App - Android Operational
90 days ago
100.0 % uptime
Today
Mobile App - iOS Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Login/SSO Operational
90 days ago
100.0 % uptime
Today
GraphQL API Operational
90 days ago
100.0 % uptime
Today
3rd Party Applications Operational
90 days ago
100.0 % uptime
Today
Zippy Operational
90 days ago
99.98 % uptime
Today
Email Handling Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Intercom Mobile Messenger Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

Scheduled Database Maintenance: North America
Completed - Maintenance on the North America-based database was completed successfully. Thank you for your patience!

For any questions, please reach out to your organization’s Account Manager.
Jul 31, 00:48 PDT
Verifying - The database upgrade was completed successfully. We are currently monitoring for any issues.
Jul 31, 00:34 PDT
Update - Scheduled maintenance on the North America-based database is in progress. We will provide updates as necessary.
Jul 30, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 23:00 PDT
Scheduled - We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our North America-based database.

We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on July 30 at 11:00pm PDT / July 31 at 2:00am EDT. This window will take two hours, and Zipline will be unavailable during this time.

During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.

We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!
Jul 30, 10:57 PDT

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Scheduled Database Maintenance: Europe (EU)
Completed - Maintenance on the Europe-based database was completed successfully. Thank you for your patience!

For any questions, please reach out to your organization’s Account Manager.
Jul 28, 16:55 PDT
Verifying - The database upgrade was completed successfully. We are currently monitoring for any issues.
Jul 28, 16:21 PDT
Update - Scheduled maintenance on the Europe-based database is in progress. We will provide updates as necessary.
Jul 28, 16:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 16:00 PDT
Scheduled - We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our Europe-based database.

We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on July 28 at 11:00pm UTC. This window will take one hour, and Zipline will be unavailable during this time.

During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.

We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!
Jul 27, 22:13 PDT
Scheduled Database Maintenance: APAC
Completed - Maintenance on the Asia Pacific-based database was completed successfully. Thank you for your patience!

For any questions, please reach out to your organization’s Account Manager.
Jul 28, 09:55 PDT
Verifying - The database upgrade was completed successfully. We are currently monitoring for any issues.
Jul 28, 09:55 PDT
In progress - Scheduled maintenance on the Asia-Pacific-based database is in progress. We will provide updates as necessary.
Jul 28, 08:59 PDT
Scheduled - We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our Asia Pacific-based database.

We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on July 29 at 12:00am SGT / 2:00am AEST. This window will take one hour, and Zipline will be unavailable during this time.

During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.

We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!

Please connect with your Account Manager for any questions. Thank you!
Jul 27, 12:16 PDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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