Downstream provider incident

Incident Report for Retail Zipline

Resolved

The provider has remedied their outage and service levels at Zipline are back to normal.

Posted Dec 22, 2021 - 05:45 PST

Investigating

One of our downstream providers, AWS CloudFront, is experiencing a networking issue, which is having a minor effect on our image upload service. Approximately 1% of image uploads are failing at this time. All other aspects of our application remain available. We are currently monitoring the situation.

Posted Dec 22, 2021 - 05:19 PST

This incident affected: Zipline Application (Core Platform, Publishing).