Maintenance on our North America-based database was completed successfully. Thank you for your patience!
Please reach out to your organization’s Account Manager for any questions.
Posted Feb 26, 2026 - 23:44 PST
Verifying
The North America-based database upgrade was completed successfully. We are currently monitoring for any issues.
Posted Feb 26, 2026 - 23:40 PST
Update
Scheduled maintenance on Zipline’s North America-based database is currently underway. Updates will be provided as necessary.
Posted Feb 26, 2026 - 23:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2026 - 23:00 PST
Scheduled
We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime affects only organizations with instances hosted on Zipline’s North America-based database.
We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on February 26 at 11:00pm PT / February 27 at 7:00am UTC. This window may take up to one hour, and Zipline will be unavailable during this time.
During this window, API integration calls will receive a 503 Service Unavailable response, and impacted organizations may need to resend calls after this period.
We recommend forwarding this internally to any business partners who would benefit from this notice, and please connect with your organization’s Account Manager for any questions. Thank you!
Posted Feb 25, 2026 - 14:19 PST
This scheduled maintenance affected: Zipline Application (Core Platform, Search, Publishing, Notifications, Files, Insights, Resource Library, Mobile App - Android, Mobile App - iOS), Integrations (Login/SSO, GraphQL API, 3rd Party Applications, Zippy), and Email Handling.