Maintenance on the North America-based database was completed successfully. Thank you for your patience!
For any questions, please reach out to your organization’s Account Manager.
Posted Jul 31, 2026 - 00:48 PDT
Verifying
The database upgrade was completed successfully. We are currently monitoring for any issues.
Posted Jul 31, 2026 - 00:34 PDT
Update
Scheduled maintenance on the North America-based database is in progress. We will provide updates as necessary.
Posted Jul 30, 2026 - 23:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2026 - 23:00 PDT
Scheduled
We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our North America-based database.
We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on July 30 at 11:00pm PDT / July 31 at 2:00am EDT. This window will take two hours, and Zipline will be unavailable during this time.
During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.
We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!
Posted Jul 30, 2026 - 10:57 PDT
This scheduled maintenance affected: Zipline Application (Core Platform, Search, Publishing, Notifications, Files, Insights, Resource Library, Mobile App - Android, Mobile App - iOS), Integrations (Login/SSO, GraphQL API, 3rd Party Applications, Zippy), and Email Handling.