Maintenance on the Asia Pacific-based database was completed successfully. Thank you for your patience!
For any questions, please reach out to your organization’s Account Manager.
Posted Jul 28, 2026 - 09:55 PDT
Verifying
The database upgrade was completed successfully. We are currently monitoring for any issues.
Posted Jul 28, 2026 - 09:55 PDT
In progress
Scheduled maintenance on the Asia-Pacific-based database is in progress. We will provide updates as necessary.
Posted Jul 28, 2026 - 08:59 PDT
Scheduled
We’re updating our database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our Asia Pacific-based database.
We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on July 29 at 12:00am SGT / 2:00am AEST. This window will take one hour, and Zipline will be unavailable during this time.
During this window, API integration calls will receive a 503 Service Unavailable response. As a result, impacted organizations may need to resend calls after this period.
We recommend forwarding this internally to any business partners/IT stakeholders who would benefit from this notice, and please connect with your Account Manager for any questions. Thank you!
Please connect with your Account Manager for any questions. Thank you!
Posted Jul 27, 2026 - 12:16 PDT
This scheduled maintenance affected: Zipline Application (Core Platform, Search, Publishing, Notifications, Files, Insights, Resource Library, Mobile App - Android, Mobile App - iOS), Integrations (Login/SSO, GraphQL API, 3rd Party Applications, Zippy), and Email Handling.