We’re updating our Europe-based database so Zipline can continue to scale and seamlessly power retail’s toughest work. This downtime only impacts organizations with instances hosted on our Europe-based database.
We’re performing this update during a low-activity window in Zipline to minimize impact and interruptions. The planned downtime will occur on October 28 at 11:00pm UTC. This window will take one hour, and Zipline will be unavailable during this time.
We recommend forwarding this internally to any business partners who would benefit from this notice. Thank you!
Posted Oct 28, 2026 - 10:06 PDT
This scheduled maintenance affects: Zipline Application (Core Platform, Search, Publishing, Notifications, Files, Insights, Resource Library, Mobile App - Android, Mobile App - iOS), Integrations (Login/SSO, GraphQL API, 3rd Party Applications, Zippy), and Email Handling, Customer Support, Intercom Web Messenger, Intercom Intercom Web Application, Intercom Mobile Messenger.