We’re updating our North America-based database and third-party integrations connector so Zipline can continue to scale and seamlessly power retail’s toughest work.
This downtime impacts organizations hosted on the North America-based database as well as organizations hosted outside of the North America-based database that have at least one of the following integrations:
The planned downtime will occur on October 28 at 11:00pm PT / October 29 at 2:00am ET. This window will take one hour, and Zipline will be unavailable during this time.
We recommend forwarding this internally to any business partners who would benefit from this notice. Thank you!
Posted Oct 28, 2026 - 10:17 PDT
This scheduled maintenance affects: Zipline Application (Core Platform, Search, Publishing, Notifications, Files, Insights, Resource Library, Mobile App - Android, Mobile App - iOS), Integrations (Login/SSO, GraphQL API, 3rd Party Applications, Zippy), and Email Handling, Customer Support, Intercom Web Messenger, Intercom Intercom Web Application, Intercom Mobile Messenger.